Cloud4U offers a service of business applications maintenance for corporate clients. The information systems support service includes such tasks as maintaining the performance of existing solutions, consulting on working with the programme, improving the current functionality according to the customer's requirements, administration of application servers, as well as monitoring and performance management of systems.

This approach is popular because of the significant cost savings for the client company. If the volume of tasks is not sufficient to attract a separate staff unit, cost reduction can be achieved through the work of an outsourcing specialist, in which case only labour costs for solving specific tasks are payable. Moreover, in this case there are no overhead costs.

The service was created due to the need of clients to attract experts. Emerging tasks are not always able to be solved by one specialist, while the outsourcing company has the ability to distribute tasks to specialists who are most suitable for their solution in their level. The outsourcing company's speed of solving tasks is also higher than in the standard approach, as this issue is regulated by a Service Level Agreement (SLA).



Saturday, January 14, 2017

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